The National Customs Agency provides you with the opportunity to channel your tip-offs on any acts of misconduct by customs officials from all over the country using the phone numbers below. These are only intended for signals or complaints about wrongdoings perpetrated by customs officials.
Such signals and complaints can also be filed via the mailboxes placed for that purpose at each customs office, or in written to the Director of the National Customs Agency, the heads of Regional Customs Directorates or the heads of Customs Houses.
Working times:
from 9:00 AM to 12:30 PM
from 1:00 PM to 5:30 PM/Monday - Friday/
02 9859 4504
02 9859 4496
02 9859 4620 Sofia Regional Customs Directorate
082 81 62 30 Rousse Regional Customs Directorate
056 87 62 07 Bourgas Regional Customs Directorate
052 60 57 31 Varna Regional Customs Directorate
032 60 62 74 Plovdiv Regional Customs Directorate

