"National Training Centre" directorate
1. develops the strategy of the Agency for training and qualification of the customs officers;
2. develops the annual training programme for the customs officers;
3. organizes and conducts the training and qualification of the customs officers
4. maintains a register of the sertificates issued for each passed course of training
5. analyzes the necessity for enhancing the professional knowledge of the customs officers, required for the successful performance of their duties, organizes the related training courses and other forms of training, analyzes their efficiency and evaluates the achieved results;
6. coordinates and monitors all training forms and activities, carried out by the regional training centres;
8. Gathers, classifies and keeps the library materials, related to the training and qualification of the customs officers;
9. Colaborates with similar Bulgarian and foreign training units with the aim of exchanging information and experience.

